FAQ

Frequently asked questions.

Questions about eCargoBikes or light electric vehicles? The answer is probably here. If it isn't, write to us at info@mothium.com

The company

What does Mothium mean?

It comes from Motion, Lithium and Quantum: intelligent movement, clean energy and engineering at the edge.

What is the Minimal Mobility philosophy?

Doing more with less. We design vehicles that are efficient, sustainable and radically simple: every part has to justify its existence, or it goes. That's why we say the best component is no component. Less complexity means less maintenance and more reliability.

Where is the Mothium eCargoBike designed?

In Europe, focused on European regulation, safety standards and real commercial use.

Where is it manufactured?

In Europe, with automotive-grade components and industrial processes aligned with EU sustainability and labour standards.

Which countries is Mothium available in?

We're focused on Europe: that's where the standard we meet, the manufacturing and the service all are.

Can I become a Mothium distributor or partner?

Yes. We're selecting strategic partners in new regions: get in touch through the contact form.

I'm passionate about mobility. Can I join Mothium?

Yes. Take a look at the open positions on Careers or write to talent@mothium.com

The vehicle

What is a Mothium eCargoBike?

A heavy-duty electric cargobike designed to replace urban vans: high payload, low maintenance and commercial use in demanding conditions.

Can it replace a van in my fleet?

For last mile, yes. European studies estimate that up to 50% of urban freight trips could shift to cargobikes, and a pilot in Paris put at 67% the daily van operations a large operator could move to cargobikes at no extra cost.

How much does a Mothium cargobike cost?

From €12,500. The final price depends on the body, the battery and the equipment, and it can be bought, leased or subscribed to. We'll put the proposal together with your operation in front of us.

What is Synapse, and what does it include?

It's the agent layer that runs the operation: fleet, aftersales, technical support and reporting, available on desktop, mobile, WhatsApp, Telegram and over API. Every vehicle leaves ready to work with it, and the scope is adjusted to each fleet. How the agents work

Who owns my fleet's data?

You do. Mothium processes it to provide the service, and only aggregated, anonymous data is used to improve the system's decisions. The detail is in the privacy policy.

Can I customise the cargo body?

Yes: modular options for parcels, refrigerated transport, shelving, custom access, livery and colour.

What is Walking Speed mode?

It moves the vehicle at low speed without pedalling, ideal for pedestrian or crowded areas. More safety and comfort in complex urban settings.

Does it climb steep hills?

Yes: gradients of up to 20% fully loaded, thanks to the assistance and optimised torque delivery.

What makes it more reliable than a traditional cargobike?

Most aren't designed for intensive commercial use. Mothium is: reinforced structure, field testing in hard conditions and components selected for fleet reliability.

Regulation and road use

Is it approved and street legal?

Yes. Approved under EN 17860, one of the first cargobikes in Europe to meet the new standard. On top of that, we test every vehicle with 40% more load and intensity than the standard requires.

What's the top speed?

25 km/h, in line with European regulation for electrically power-assisted cycles (EPAC).

Do I need a driving licence?

No. Because it's classified as an EPAC it needs no licence, and in most European countries no plate or compulsory insurance either (local rules may vary).

Is insurance compulsory?

It depends on the country. Where it's classified as a bicycle it generally isn't compulsory, though it's advisable for commercial fleets.

Can it use cycle lanes and pedestrian areas?

Yes: in most European cities it can use the cycle lane, and in pedestrian areas it can move in Walking Speed mode without dismounting.

Energy, battery and real conditions

How is it charged?

From a standard 230 V socket, in 2–3 hours. You can charge the batteries on the vehicle or take them out and charge them separately.

Are the batteries easy to swap?

Yes: a tool-free swappable battery system, ideal for fleets.

Does it work in the rain?

Yes. Every electrical component is IP67 rated: heavy rain, heat and urban stress.

What about snow or ice?

Yes. We offer winter tyres and the vehicle is tested in extreme cold, including snow and salted roads.

Does it have telemetry or GPS?

Yes, as standard. Every vehicle leaves connected: real-time position, maintenance alerts and usage data. The Synapse agents work on top of that connection, running fleet, aftersales and support; their scope is adjusted to what each fleet needs.

Maintenance and support

What maintenance does it need?

Very little. Automotive-grade components and no chain: routine electrical checks, not much more.

What technical support is available?

Remote diagnosis through Synapse, a growing network of certified workshops and maintenance training for your team. Where a workshop doesn't reach yet, the Technical Agent does.

Are spare parts available?

Yes. Key components are designed for long-term availability and compatibility across the range.

Shall we talk about your fleet?

Book a demo